Whirlpool UK is the only major domestic appliance manufacturer in the UK to manage a home-delivery service of their appliances directly to the consumer.
A significant investment has been made to expand the service and further offer a seamless service for the company’s customers. Whirlpool UK now offers seven-day delivery of Hotpoint, Indesit and Whirlpool branded products, with next-day delivery available on orders made before 1800 hours.
Additionally, Whirlpool UK is now also offering installation of their built-in appliances1. This service is available on the leading ranges of built-in appliances, including the Hotpoint Class 9, Indesit Aria and the Whirlpool Fusion ranges of cooking appliances.
Karen Slack, Senior Project Manager, Supply Chain, Whirlpool UK Appliances Limited says: “The major expansion of our logisitics service enables further enhancement of the customer journey, offering a complete solution and service from the point of purchase through to the final installation. For retailers, this offers a considerable advantage, raising their game in the delivery and installation services available, while being able to compete in the ever-challenging white goods environment today.”
Ian Moverly, Brand Communications Director, Whirlpool UK Appliances Limited says: “We understand that the purchasing journey of a major domestic appliance can be complex. We want our consumers to have a professional and seamless end-to-end experience. The final ten steps of the home delivery process is the most crucial in the whole journey of purchasing an appliance; our strategy has been to realign our home delivery service to offer a smooth experience to all of our customers.”
For more information on the new delivery and installation terms and conditions, please contact your Hotpoint, Indesit or Whirlpool account manager.
Whirlpool UK is the only major domestic appliance manufacturer in the UK to manage a home-delivery service of their appliances directly to the consumer
Notes for editor:
1 With the exclusion of cooker hoods
About Whirlpool UK Appliances Limited:
Whirlpool UK Appliances Limited is managed by Whirlpool EMEA, part of Whirlpool Corporation, the global leader in manufacturing and marketing of home appliances. Whirlpool UK Appliances Limited is the only white goods manufacturer in the UK to operate its own independent service and logistics operations.
Whirlpool UK Appliances Limited fully supports the AMDEA safety initiative, Register My Appliance, and is committed to encouraging householders to register their appliances: http://www.registermyappliance.org.uk/
About Whirlpool Corporation:
Whirlpool Corporation (NYSE:WHR) is the number one major appliance manufacturer in the world, with approximately $21 billion in annual sales, 93,000 employees and 70 manufacturing and technology research centers in 2016. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit, Hotpoint and other major brand names in nearly every country throughout the world. In Europe, Middle East and Africa (EMEA) it has approximately 24,000 employees, a sales presence in more than 30 countries and manufacturing sites in eight countries. Whirlpool EMEA is an operating segment of Whirlpool Corporation. Whirlpool Corp.’s European Operations Centers are located in Pero (MI), Italy. Additional information about the company can be found at WhirlpoolCorp.com or find us on Twitter , LinkedIn and Facebook.
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3rd August 2017